OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
169 ratings and 92 comments received in the last 90 days.
18 August 2025
So easy to deal with
17 August 2025
All worked well , loved the 'reveal ' in the private room for the car
31 July 2025
Saw the car when I walked in the Centre and knew it was for me. No problem with delivery and couldn't wait to drive the car. Sales representative was very helpful explaining the apps and took his time with me, no hurry at all. John was the best man.
31 July 2025
Very easy, time made for us to test drive and no pressure to by.
23 July 2025
The purchase was fantastic Neil munroe was very helpful knowledgeable and explained every detail of the car always kept up with the progression of my order felt comfortable tea and biscuits as well a bonus nothing to much trouble
16 July 2025
I was made to feel welcome and comfortable
22 June 2025
All went so easy
22 June 2025
Very good pleasure doing business
17 June 2025
Rob made the whole process so easy, arranged a test drive for me which ultimately led to me buy my X7
01 September 2025
Having needed a tyre replacement the process took a further 2 hours.
01 September 2025
No complaints at all and everyone friendly and efficient
30 August 2025
Paid £150 for technician to diagnose prob within 20 secs of driving car. Whilst impressive (handbrake cable issue) I personally feel that cost is grossly excessive for literally 2 minutes work. If the diagnosis had taken a full hour then fair enough.
29 August 2025
A pleasure to feel welcome at the garage. Always expected and dealt with promptly. Good facilities whilst waiting on your vehicle
27 August 2025
Very good
27 August 2025
Disappointed that my car was in the garage for week and only got washed - no valet even though it had been offered.
27 August 2025
Everything is straight forward and easy to navigate.
25 August 2025
As above
24 August 2025
Nice and simple. Reece helped me out with extending my hire car
23 August 2025
Very nice
21 August 2025
Good deal on new bmw ix1.